E-commerce

From Munich out into the world: Your e-commerce agency for sustainable success.

With our expertise, we ensure that your online presence grows over the long term and that your goals are achieved.
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Our services in the area of e-commerce

A successful e-commerce strategy requires a comprehensive and targeted approach. By optimizing your online store, implementing effective marketing strategies, and leveraging advanced technologies, we can increase your conversion rates and maximize your revenue potential. Our measures are designed to increase your visibility in the digital space, boost customer satisfaction and sustainably promote your business growth.

Website optimi­zation

A user-friendly and appealing website is at the heart of a successful e-commerce business. We analyze your existing website, identify weaknesses and optimize the design, navigation and loading times. By improving the user experience and implementing conversion optimization techniques, we increase your sales figures and promote customer loyalty.

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✔ Expertise

As an experienced agency, we have extensive knowledge and many years of experience in e-commerce, marketing and technology. Our team of specialists is constantly working to keep up to date with the latest trends and developments in the industry so that we can always offer you the best solutions.

✔ Time savings

Outsourcing your e-commerce activities to our agency allows you to focus on your company's core competencies. While we take care of the technical details and administration of your online store, you can use your time and resources more efficiently and concentrate on developing your core business.

✔ Search engine optimi­zation

One of our core competencies is search engine optimization (SEO). We help you to sustainably improve the visibility of your website in popular search engines. As a result, you can not only drive more qualified traffic to your website, but also increase your sales and strengthen your market position against competitors in the long term.

✔ Scalability

We support your growth with scalable solutions. Whether you're a small business just starting out or an established company looking to expand, we offer customized strategies and solutions that can grow and adapt with your business.

✔ Marketing strategies

We develop customized marketing strategies that are tailored to your target group and market requirements. Through targeted marketing measures, we increase the visibility of your online store, boost traffic and maximize your conversion rates.

✔ Technolo­gical expertise

Our agency has access to the latest tools and technologies that will keep your online store optimized and competitive. We utilize state-of-the-art software and platforms to ensure your e-commerce business stays up to date and runs efficiently.

What are the most common mistakes made in
e-commerce?

Good question! Many online stores lose valuable customers and revenue because they overlook fundamental optimization opportunities. Whether it’s poor mobile performance, unclear navigation, or missing data analysis – small mistakes can have a big impact.

 

Here are the most common pitfalls in e-commerce and how we help you avoid them:

1. Neglecting Mobile Optimization

Problem: Many online stores are not optimized for mobile devices, leading to poor user experience and high bounce rates. Slow loading times, faulty displays, or complicated navigation on smartphones can drive potential customers away.

Solution: We use responsive design to ensure optimal display across all devices. By implementing a mobile-first approach, optimizing loading speeds, and providing clear navigation, we guarantee a seamless user experience—no matter what device is used.

2. Poor User Experience and Complicated Navigation

Problem: A cluttered store with confusing menus, long loading times, or too many clicks before completing a purchase discourages customers. This results in abandoned shopping carts and lost revenue.

Solution: Our UX experts analyze your current navigation and make targeted improvements. We optimize the information architecture, implement intuitive menu structures, and design user-friendly checkout processes. This makes shopping as easy as possible for your customers.

3. Insufficient Product Descriptions and Images

Problem: Many stores use generic, incomplete, or non-persuasive product descriptions. Missing or low-quality images significantly reduce purchase likelihood.

Solution: High-quality product images and detailed descriptions that address customer concerns increase conversion rates. We help you optimize texts, highlight your product’s unique selling points, and create compelling content that drives purchases.

4. Lack of SEO Optimization

Problem: Without a targeted SEO strategy, your online store remains invisible in search engines, losing valuable organic traffic.

Solution: Following an initial SEO audit, we optimize your store for search engines—from keyword research and technical SEO to content strategy. We rely on data-driven measures to improve your rankings sustainably and generate more organic traffic.

5. Inefficient or Non-Existent PPC Campaigns

Problem: Many stores invest in Google Ads or social media ads without a clear strategy, leading to high costs and low conversion rates.

Solution: Our SEA and social media experts develop data-driven performance marketing campaigns tailored to your target audience. Through continuous A/B testing, retargeting strategies, and landing page optimization, we maximize the ROI of your advertising budget.

6. Neglecting Email Marketing

Problem: Many e-commerce businesses underestimate the power of email marketing, missing out on valuable repeat purchases.

Solution: We create personalized email campaigns and develop newsletter strategies that strengthen customer loyalty and increase revenue.

7. Underutilizing Social Media

Problem: Businesses that neglect social media or only post sporadically miss valuable touchpoints with potential customers and lose brand visibility.

Solution: We develop a customized social media strategy tailored to your target audience. With regular, audience-specific content on platforms like Instagram, Facebook, and TikTok, we build brand awareness and boost customer engagement.

8. Lack of Tracking and Performance Analysis

Problem: Without meaningful data analysis, many store owners operate in the dark and struggle to optimize their marketing and sales strategies.

Solution: We implement professional tracking tools (e.g., Google Analytics, Google Tag Manager, Matomo) and ensure detailed data analysis. Using tools like Google Looker Studio, we visualize your data in dashboards and reports. This allows you to measure the success of your campaigns accurately and make informed decisions.

9. Inadequate Security Measures

Problem: Insecure payment methods, missing SSL encryption, or lack of protection against cyberattacks can destroy customer trust.

Solution: We implement secure payment options, ensure encrypted data transmission, and conduct regular security checks to protect your customer data.

10. Failure to Adapt to Market Developments

Problem: The e-commerce market is evolving rapidly. Businesses that fail to react to new technologies, trends, or customer needs risk losing market share in the long run.

Solution: As your e-commerce agency, we continuously analyze market changes and proactively adjust your strategy. Whether it’s new payment solutions, AI-driven personalization, or sustainable shipping, we ensure your store remains competitive.

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Are you interested in a consultation?

Arrange a non-binding initial consultation today and see for yourself.

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Loyamo has been instrumental in driving forward our digital ambitions with their extensive online marketing expertise.

Their customized strategies, whether in SEO, SEA or social media, lead to a sustainable increase in our online visibility. In Loyamo, we have found a reliable partner who not only understands our marketing goals, but also implements them.

Jochen Mumme, Vice President Marketing, VIU Eyewear
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Loyamo continues to impress us in online marketing.

Loyamo continuously impresses us in online marketing with its extensive
expertise, foresight and a high level of commitment. The contact persons
Loyamo’s reliable and professional approach and support make a significant
support make a significant contribution to our success.

Anna-Lena Berthold, Online Marketing Managerin, TUM Campus Heilbronn

Frequently Asked Questions

Questions & answers on e-commerce

What is the difference between e-commerce and traditional retail?

E-commerce refers to the buying and selling of goods and services over the Internet, while traditional commerce involves physical retail outlets and face-to-face interactions. E-commerce offers greater reach, flexibility and often lower operating costs, while traditional commerce offers personalized customer relationships and instant product experiences. Both models have their advantages and can complement each other.

Optimizing your e-commerce store requires a comprehensive strategy that includes aspects such as web design, SEO, product presentation, customer service and marketing. We analyze your current performance, identify opportunities for improvement, and implement proven techniques to boost your conversion rates and increase customer satisfaction.

Product descriptions are crucial to e-commerce success, as they provide customers with detailed information and encourage them to buy. Well-written, SEO-optimized descriptions that highlight the benefits and features of your products can significantly increase conversion rates.

Mobile optimization is crucial as more and more customers shop via mobile devices. A mobile-friendly website improves the user experience, reduces bounce rates and can significantly increase conversion rates. We ensure that your online store works optimally and looks appealing on all devices.

Our work in figures

We are passionate about our work and develop individual strategies.

CLIENTS SINCE 2016
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We have worked for 212 clients since 2016.
INDUSTRIES
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We support companies from 23 different industries.
SATISFACTION
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We have been serving many clients for many years.
LOYALITY
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Loyalty is a top priority for us.
Take your online marketing to the next level!
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